Effective 17 August 2026
You can cancel any time. Monthly plans simply stop renewing. Annual plans cancelled within 30 days are refunded for unused months. Duplicate or wrongly debited payments are always refunded in full. Refunds go back to the original payment method.
Every new workspace gets 7 days free with no card required. Nothing is charged during the trial, so there is nothing to refund. If the trial ends and you do not subscribe, the workspace pauses — your data is retained and access resumes as soon as you subscribe.
A workspace owner can cancel at any time by writing to hello@gullysystem.com from their registered contact, quoting the workspace team code (self-serve cancellation from the billing page is coming). Cancellation takes effect at the end of the current billing period — your team keeps full access until then, and no further charges are made.
Monthly subscriptions are not refunded pro-rata for a partially used month. Cancel whenever you like; you will not be billed again after the current month ends.
If you are charged twice for the same period, or debited for a transaction that failed, we refund the full amount — no questions, no deductions. Write to us with the payment reference and we'll take it from there.
Refunds are initiated within 5–7 business days of approval and are returned to the original payment method via our payment partner (Razorpay). Depending on your bank or card issuer, the amount may take a further 5–10 business days to reflect in your account.
Email hello@gullysystem.com with your workspace team code, the payment reference or invoice number, and the reason. We respond within one working day.
Gully System Pvt Ltd
hello@gullysystem.com